Are You in Crisis?

If you are feeling overwhelmed, unsafe, or are experiencing a mental health crisis, please do not wait.

our counselling service does not provide emergency or crisis support. If you or someone you know is at immediate risk, please contact one of the following 24/7 support services:

  • Lifeline: 13 11 14

  • Beyond Blue: 1300 22 4636

  • Emergency Services (Police, Ambulance, Fire): 000

You can also attend your nearest hospital emergency department for urgent help.

Your safety and wellbeing are the top priority. Please reach out for support.

  • If you or someone else is in immediate danger, at risk of harm, or experiencing a medical or mental health emergency, call Triple Zero (000) immediately.

    You can request:

    • Police

    • Ambulance

    • Fire Services

    000 is available 24/7 and is free to call from any phone in Australia.

    Your safety comes first - do not hesitate to call if you need urgent help.

  • How to contact Lifeline:

    Lifeline is a free, confidential 24/7 crisis support and suicide prevention service in Australia.

    Here is what Lifeline does:

    • Provides someone to talk to when you are feeling overwhelmed, distressed, lonely, anxious, depressed, or experiencing a personal crisis.

    • Supports people in suicidal distress or those worried about someone else.

    • Offers non-judgmental, compassionate listening - they do not give advice, but they help you feel heard and understood.

    • Can refer you to other services for ongoing support if needed.

  • Contact Beyond Blue:

    Beyond Blue is an Australian mental health organisation that provides support, information, and resources for people affected by anxiety, depression, and suicide.

    Here is what Beyond Blue does:

    • 24/7 Support Line – Speak with a trained mental health professional any time of day if you are feeling anxious, low, stressed, or emotionally overwhelmed.

    • Online Chat and Email Support – Available for people who prefer to write rather than call.

    • Resources and Information – Offers clear, practical advice on managing mental health, understanding symptoms, and seeking help.

    • Peer Support Forums – A moderated online community where people can share their experiences and connect with others going through similar challenges.

    • Support for Carers and Families – Helps people supporting loved ones with mental health conditions.

  • DVConnect is a free and confidential Queensland-based service offering 24/7 crisis support to people affected by domestic, family, or sexual violence. They provide safe, respectful help for women, men, and gender-diverse individuals.

    DVConnect offers:

    • Womensline (24/7): Crisis counselling, safety planning, emergency accommodation, and support for children and pets.
      📞 1800 811 811

    • Mensline (9am–midnight, 7 days): Support for men experiencing or using violence, including counselling and referrals.
      📞 1800 600 636

    • Sexual Assault Helpline (7:30am–11:30pm): Support after recent or past sexual violence, including practical and emotional assistance.
      📞 1800 010 120

    They also assist with:

    • Emergency transport

    • Safe accommodation (including the Pets in Crisis program)

    • Personalised safety planning

    • Referrals to legal, financial, housing, and health services

    DVConnect also works with organisations to provide training and prevention programs to help stop violence before it starts.

    If you or someone you know is affected by domestic or sexual violence, DVConnect is here to help, anytime, day or night.

  • 1800RESPECT (1800 737 732) is Australia’s national 24/7 helpline for anyone impacted by domestic, family, or sexual violence. It provides free, confidential support to people of all genders, backgrounds, and ages—including survivors, concerned friends or family, and frontline workers.

    Through 1800RESPECT, you can access:

    • 24/7 counselling and crisis support from trained professionals

    • Safety planning tailored to your situation

    • Information and referrals to local services, including housing, legal aid, and trauma counselling

    • Support for past or recent experiences, whether you're in crisis or seeking guidance

    1800RESPECT is operated by qualified trauma-specialist counsellors who offer compassionate, non-judgemental support whenever you need it.

    You can contact them any time by calling 1800 737 732 or chatting online at 1800respect.org.au.

    No matter where you are or what you’re facing, you don’t have to go through it alone. Help is here—24/7.

  • 👂 What they offer:

    • Phone counselling (24/7) – Call 1800 55 1800

    • Webchat counselling – Available via www.kidshelpline.com.au

    • Email counselling – For non-urgent support or if you find it easier to write it out

    • Support for all kinds of issues including:

      • Bullying

      • Family conflict

      • School stress

      • Mental health (anxiety, depression)

      • Relationships and friendships

      • Safety concerns or abuse

      • Identity questions (e.g. gender, sexuality)

    Kids Helpline is Australia's only free, private, and confidential 24/7 counselling service specifically for children and young people aged 5 to 25.